TrayPass
Clear-aligner wear timer. One-tap out/in tracking for any aligner treatment.
Privacy Policy
Effective date: October 25, 2026
TrayPass collects nothing.
Your treatment plan, wear log, and smile photos are stored only on your device, in the app's own storage. TrayPass has no account system, no analytics, no advertising, and no third-party tracking. There is no TrayPass server for your data to go to, and the app is designed so it never needs one.
What stays on your device
Everything you enter or create in TrayPass — your plan, your daily wear times, tray changes, goals, reminders settings, and smile photos — lives in the app's private storage on your device (and its paired Apple Watch, if you use one). None of it is transmitted anywhere by the app.
Notifications
Reminders are generated locally on your device. No notification content leaves your device.
Purchases
The Treatment Pass is handled entirely by Apple through the App Store. TrayPass never sees your payment details. The app only learns from Apple whether the pass is unlocked.
Files you choose to share
If you generate a treatment report PDF, export a backup, or share a timelapse video, the file goes only where you send it, using the share sheet you control. TrayPass does not upload these files anywhere.
Deleting your data
You can delete everything at any time in the app: Settings → Delete all my data. Deleting the app also removes its data from your device.
Changes to this policy
If this policy ever changes, the new version will be posted on this page with a new effective date. TrayPass's commitment — no collection, no accounts, no tracking — is the product, not a setting.
Not medical advice
TrayPass is a timer and a diary that follows the plan your own orthodontist gave you. It is not medical advice and does not recommend wear hours or treatment changes. TrayPass is not affiliated with Align Technology, Invisalign®, or any aligner brand.
Support
The app asks me to pay again, but I already bought the Treatment Pass
Open the purchase screen and tap Restore purchase. Make sure you are signed in to the App Store with the same Apple Account you bought it with. The Treatment Pass is a one-time purchase tied to your Apple Account — it is never a subscription and never charges twice for the same account.
How does the free period work?
Your first tray is free — up to 14 days from the day you start tracking, with every feature on. After that, one one-time Treatment Pass covers the rest of your treatment, including refinements and Retainer Mode.
I forgot to tap when I took my trays out
TrayPass notices long unlogged stretches and offers a correction. You can also edit any period from the History tab — corrections are marked as corrections in your log.
I got a new phone
Export a backup from Settings on your old phone, then restore it on the new phone from the same place in Settings. Your Treatment Pass restores separately through the App Store (see above).
I switched to retainers
Settings → Retainer Mode switches TrayPass to a nightly-wear goal with its own reminders, keeping your treatment history intact.
Still stuck?
Support is handled through the App Store listing for TrayPass — use the support link there and include your device model and iOS version if you can. Because TrayPass collects nothing, we cannot look up your data — everything we can help with happens on your device.